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(Automatic Guided Vehicle) Vehicle that is able to move automatically, without the need of a driver. These can be operated within the warehouse as well as outside, depending on the business need and type of AGV.

The physical area between two racks into which staff members walk or drive to service the racks (for storage, picking or replenishment purposes etc.).

Alternate Zone
Logical grouping of locations assigned to a specific area which is used in case the search for free locations finds no available locations.

Automatic Warehouse
A warehouse in which a substantially amount of its functions are performed automatically without manual labor being involved in the processing of the goods.

Auxiliary Means Of Transport
See: Loading auxiliary facility

Load beams and horizontal beams are constructed of different sections. The horizontal beams have interconnections from rack to rack for stability

Construction of a pallet position in front of a VNA rack for exchanging pallets between a Tri -lateral and Reach truck. The platform must be accessible from three sides. Using brackets requires the use of a “4 way pallet"

Bulk Storage Area
Storage are of large volumes of inventory

Carton Flow
Storage solution that transport boxes through internal rails with bearings that allow products to flow, using gravity, from the replenishment side to the picking side.

The number of all storage locations which are situated on the same level of a lane (field) in a push storage or flow storage rack (panel of a flow or push storage rack).

Chaotic Storage
Storage is utilized without limitations in free locations (in accordance with a planned strategy).

Forklift attachment placed laterally to grip and lift products. The pressure level to hold the load is according to the product which is being handled.

Client Functionality
The storage of goods belonging to different owners using different or the same storage resources.

Attachment placed on cold room doors, that avoid the loss of cold, dust transmission or other factors that could negatively affect the product.

Number of locations in the same level

Means for overcoming physical gaps between logistical operations external to the warehouse (eg lorry, ship )

Continuous or discontinuous conveyors for internal transportation (e.g. forklifts, roller conveyors and driverless transport systems).

Forklift vehicle used to move goods within the warehouse. It can lift and place goods into physically high locations (height depends on specification and model)

Delivery Location
A delivery location on WMS can be eg a collective or Inspection location but also a printer.

Delivery Note
Document that certifies the delivery of an order. It contains the packing list of all products within containers which carry the correct Stock Object codes, in which the products are packed (similar to the waybill)

The process in which a load unit may be opened to be able to separate the individual items of inventory held within

The distribution of products involves all aspects up to the delivery at the product

Dock Leveler
A leveling device used to adjust the height of the warehouse floor by the goods in and goods out area

Double Deep
Double depth racks for two load units which are stored in series. The Double Deep solution creates a FILO system, as the pallet in the back can only be accessed when the pallet in the front has been removed.

Double Entry (Rack)
Rack Alignment with serves two aisles and is attended on both aisles. It’s identified with an alignment of double section racks.

Used for storing homogeneous products with a large number of pallets per SKU. It allows maximum use of available space.

Drive-In Rack
Stock is stored and retrieved from one side, ensuring that there is sufficient storage capacity for several stock objects. The difference to the PSR lies in the fact that stock objects can be stored at different heights in a location. Support fixtures on which stock objects can be deposited are therefore installed on both sides of a location at specific heights (i.e. the stock objects are not put directly on top of each other). The difficulty with the DIR is that it cannot be exactly determined which stock object can be retrieved because it is not exactly known where each SO was deposited. As a consequence, adherence to the FIFO and LIFO principles cannot be guaranteed.

Enclosure Type
Describes the characteristics of a specific container

Equipment Resource
Work equipment (radio terminal, RF Scanner) in which some warehouse operations are performed on a technical level. (Frequently in combination with transport equipment).

ERP System
Deals with accurate article tracking in trading companies on a quantity and value basis, optionally complemented with product planning.

The number of storage locations which are situated in a rack between two rack supports or which form a lane in a block warehouse.

Flow Storage Rack
A slanted rack type into which the goods are stored from one side and retrieved from the other. Storage and retrieval are carried out according to the FIFO principle.

Free Location Search
Function for determining a free location for storage.

Full Pallet Picking
A stock retrieval job in which a stock object is retrieved directly from the reserve (also referred to as forklift picking).

A location identified by the use codes and other identifiers (depending on country) to give a physical location a logical assignment.

Inspection Location
The Debug Location is a special holding area within the warehouse used to temporarily store a load unit. This may be needed for items which need to be inspected in line with business processes.

Shows the location of equipment, machinery and / or others components.

Load Level
It is generally formed by a pair of beams or rafters, which supports one or more load units. Depending on the load unit, it is sometimes necessary to use accessories such as sills, lifts, metal panels etc.

Loading Auxiliary Facility
A facility which simplifies or secures the storage and transportation of a load carrier (e.g. crate, division boards).

Clearly defined place in a warehouse

A quantity of material, which is homogenous according to certain purpose-related criteria such as the same BBD, same production shift, same machine setting or same characteristics such as color.

Manual Transpallet
Manually operated equipment used to maneuver pallets around the warehouse. This equipment is not able to lift pallets other than a few centimeters for transportation.

A raised platform between the warehouse floor and ceiling that allows for the movement of people, below and on the mezzanine. It is designed to optimize space and greater access to different product references.

Modular Load Unit
Most frequently used load unit. (EURO pallet with dimensions of: 800 x 1200 mm).

A module is a section within a rack. It is the space between two towers or racks and consists of several levels of loads (on beams) which carry the pallets.

Module Type
Describes the specification on a specific module.

Number Of Levels
The number of load units that can be places vertically above each other on a designated storage location.

Numeric Packing Unit (NPU)
Code used to clearly label load carriers – see SSCC.

Offline Systems (Interface)
There is no direct connection between the communicating systems – the data transfer is carried out for example via portable data carriers (e.g. disks, printed documents).

Online Systems (Interface)
There is a direct connection (e.g. supply line, radio data transmission, infrared) between the communicating systems.

Forklift vehicle in which the operator moves up and down on a mast. This enables the operator to carry out the picking at height without the need to bring the load carrier (e.g. Pallet) to the ground.

Original Pallet
An original pallet is a stock object on which there is one article. The article quantity corresponds to that of a standard stock object.

Order Storage and Retrieval. Semi-automatic storage, sorting and preparation system

It is a location in the immediate location of the place of preparation (above or behind). Its purpose is to server as a reserve and to replenish pick locations when needed. The location is not modeled in the WMS.

The pallet is the means by which most warehouses maneuver goods. This can be part of receiving or dispatching goods, as well as moving these within the warehouse

Pallet Flow
Pallet storage system using frames with inner rails with bearings that allow multiple pallets to be added from the same loading location, which then flow (with the help of gravity) to the other side of the rack

Pallet Position
The storage position of a pallet

The number of storage locations within a field which are located on the same cross beam (level) – see also level.

Partial Warehouse
Part of the structure of the overall warehouse. However, not all space is used within one logistical solution or for a single purpose.

Pick And Drop
The temporary action of dropping a pallet in a temporary location for another type of equipment to pick it and take it to its storage location.

Pick By Voice
A method of picking, where the WMS informs the picker by audio command of the location, item and quantities that are needed for the current order

The process of obtaining the inventory items necessary to fulfilling a customer order

The process of selecting all items from the order and placing them into a container / load unit.

PPC (Production Planning & Control)
Planning, controlling and supervising the production procedures from the processing of the offers to the dispatch procedures.

Preparation Zone
The area in which goods are prepared for dispatch

Push Storage Racks
A pallet rack with a channel structure, where pallets are stored on constructional elements in such a way that one pallet is always stored right at the front of the channel. To store more pallets, the ones that are already in the rack are moved further into the channel. The goods are stored and retrieved in accordance with the LIFO principle.

Quality Assurance
All measures for creating and maintaining the quality of the concepts and their execution.

Structure arranged in a grid pattern accommodating a number of physically connected fields, which are separated by an aisle or other factors (e.g. walls).

Rack Module Line
The amount of location that can be found in a rack module. In a drive in module it is made up by the physical aisle as a module.

Electric forklift, stacker type which operates in narrow aisles to a height of approximately 10 meters.

Reach Truck
Forklift vehicle used to move goods within the warehouse. It can lift and place goods into physically high locations (height depends on specification and model)

Route Scheduling
The process of planning which means of transport is used for the distribution and/or collection of shipments.

Sandwich Pallet
A ‘tower of pallets’. The different articles are divided by a load carrier. The quantity per article does usually not correspond to that of an original pallet.

Electronic device for reading bar codes.

Illustrations taken from the WMS application.

SDA 2000
Also known as A-Frame.
Automatic order picker of physically small items of inventory at very high speed.

Seal Platform
Protector placed in the warehouse doors (un)-load area) to act as a barrier to avoid contamination from the outside.

It is the longitudinal arrangement of the rack modules. These alignments may be single or double depth.

Security Aisle
A aisle that is more secure as no heavy goods equipment operates within.

Selective Racks
Used to store, sort and organize all types of goods at any height by forklift and / or manually.

Shelf Type
Characteristics that describe a specific type of shelf

Shipping Label
A label which will be printed through WMS or WCS, and which will be applied to each tote sent to the client.

must include certain deliver information and for full case pick, the reference and quantity of each product for each order are needed.

Shipping Unit
A set of products to be grouped in order to facilitate handling. The load units can be pallets, pallets with boxes or individual boxes.

Simple Depth
Racks with a depth for a single load unit. It can be accessed from both sides.

Simple Input
A Simple Input is where the load carrier enters and is retrieved in the same place using the same method. An example would be a standard rack.

SKU Or Reference
The Stock Keeping Unit is a unique number which is used to identify the inventory item. Therefore, each different product has a unique SKU

Serial Shipping Container Code can be used to identify a logistic unit, which can be any combination of items packaged together for storage and / or transport purposes

A battery or combustion engine operated truck with telescopic mast type. This vehicle is operated in a standing position by the operator. Its main purpose is to aid the movement of inventory held on pallets.

Stock Object
The combined quantity of one or more, same or different materials in one or several trading units (e.g. pallet with 10 cardboard boxes of material A) situated on load carrier for a certain purpose (storage, dispatch), which can be clearly identified by a barcode (e.g. SSCC).

Stock-Keeping Unit
The unit in which the stock is kept. This is the smallest quantity of an article, which cannot be divided any further (e.g. consumer unit).

Storage Bin (SB)
Technically identical to stock objects, but the name is used to clearly identify the stock objects used in the WCS-managed area (small SOs).

Storage Location Structure
An internally displayed key for the clear identification of a storage location. It consists of: WAREHOUSE-STORAGE AREA-AISLE-RACK-FIELD-PANEL-STORAGE LOCATION.

Storage Zone
Area within the warehouse where inventory is kept

Usually a plastic container used as a load unit within which inventory items are moved around the warehouse.

Transport Unit
Transport unit. See “Storage object"

Turret Truck
Forklift vehicle designed for operating within narrow aisles. The Turret truck is capable placing pallets at a 180 degree angle from its forward facing position, therefore allowing it to store and retrieve from its left and right within the narrow aisles.

Very Narrow Aisle (aisles which are under 1800mm in width are served with specialist equipment)

The location where goods are stored as part of the logistical solution (e.g. shelves, racks, silos)

Warehouse Control System
Software used to control the automatic aspects (physical) of a logistical solution.

Warehouse Control System

Warehousing Management System

Working Aisle
It is the longitudinal spacing sections along which heavy goods equipment is operated


BBD Best Before Date

CF Carton Flow

ERP Enterprise Resource Planning (High level management system)

GUI Graphic User Interface

KPA Klass X Picking Area (picking area managed by the Warehouse Control System)

LO Location Object

MUI Mobile User Interface

OS Over Stock (Items not currently required in the pick locations. Therefore stored in overhead rack locations)

P&D Pick & Drop

PD Personal Digital Assistant

PO Picking Object

RBC Roll Box Container

SB Storage Bin

SGA Warehouse Management System (Spanish)

SO Stock Object

SOP / LOK Stock Object Position

SSCC Serial Shipping Container Code

UDD Destination Location (Spanish)

UDO Source Location (Spanish)

UOM Unit Of Measurement

WCS Warehouse Control System

WMS Warehouse Management System

WPA Warehouse Management System Picking Area

ZDD Office area (Spanish)

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